Daily streamlining of your activities
Information, planning and dashboard.
The system provides the right information to which you can anticipate daily. Do you have enough staff, is there enough stock? Handy tools can answer all questions within RentMagic. The management dashboard offers interesting financial information and provides information on the state of business within your organization. The warehouse dashboard gives you information on circulation speeds and ensures total control over your trade. RentMagic ensures that there are no secrets within your rental process.
System settings and configuration.
The base for the functioning of the system is to properly set up the process and the platform on which you are going to build. RentMagic as a system is perfectly configurable for every situation, and besides that, it is also an adaptive platform. Adaptive in the widest sense of the word because with C# you can make any adjustments you wish. Of course, there are some game rules, but with the help of the documentation you can quickly program it yourself
Users and roles
Document keys and counters
The customer is always right
Customers, suppliers and contacts.
The customer and individual is the focus of the issuance process. RentMagic takes care of all your communication and also notifies you of tasks that need to be done. All information regarding your relations, be they customers, suppliers or internal people, is always maintained, and you can also make sure that your customers or internal staff can handle a lot themselves on the account page of your webshop.
Payments and balance
Warehouses, depots and stock.
Being able to deliver and also on time is a matter of course. RentMagic guides you in the planning process, taking into account all known times for orders, services, returns etc. You can anticipate on customers who bring back materials too late by checking if a conflict situation arises. The stock structure is foolproof and by making warehouse transfers you can always ensure optimal utilization.
Clear and efficient material management
Items and serial numbers.
It is important to present your products clearly to your customer. What does a customer need? What are the specifications? With the construction of articles within RentMagic you can meet all these needs. You can track articles, build a history and calculate if your financial return is in order. With track-and-trace it is even possible to follow articles via Google Maps. And to regularly clean up your articles, you can use the correct article code to ensure that the articles are actually removed. Of course, the general article information on historical orders remains intact.
Streamline your business
Orders and reservations.
In a busy organization, efficiency is key to keeping the entire process running smoothly from start to finish. RentMagic offers a multitude of tools to help your team with less input and faster processing. From the webshop, orders come through as reservations. If necessary, these can be adjusted and directly approved as an order by your employees. Orders are the lifeline for your entire rental process.
Operations in the warehouse and on the road
All the important processes together provide the day-to-day operation of RentMagic. Input should be as easy as possible to avoid errors. We anticipate on this. The processes and modules are all very similar in terms of input, which makes getting used to it easy. The user needs to understand the coherence of the logistic operations and then the system will run automatically. Logistics ensures that the right articles reach the customer at the right time.
Full mobile working
Temporary Issue Stops
Keep your rental fleet in optimal condition
Service management and maintenance.
It is extremely important to keep your items in good condition whereby periodic maintenance is important. In addition to maintenance, incidental breakdowns may occur. You'll need to perform a service and you'll want to keep track of all the information surrounding it. To calculate returns, you'll want to keep track of all costs. Also, the inventory will need to be temporarily updated. The services can take place at the depot or at the customer's location.
Direct and smooth customer service
Point of sale.
In many organizations, it is important that in a busy period, customers at the counter can be helped quickly. RentMagic is prepared for this and offers to process pickups or returns quickly. For customers who have already ordered, orders can be delivered immediately, with or without an upfront payment. Adding extra items to an order can also be done quickly. Connect a payment terminal to streamline card payments.